Starlink’s Help Center listed Poland on Thursday evening among more than 30 countries included in its European region for the Roam mobile service.
An earlier notice saying Polish accounts would be restricted to use within Poland was removed.
Deputy Prime Minister and Digital Affairs Minister Krzysztof Gawkowski said SpaceX, the company owned by Elon Musk that operates Starlink, had responded to Poland’s demands.
"SpaceX responded to my demand and will not treat Polish customers worse than those in other European countries," Gawkowski wrote. "Polish customers will not be subject to any new restrictions."
He said he expected SpaceX to implement the decision quickly and inform customers.
The change followed several days of pressure from senior Polish officials after media reported on Tuesday that Poland had been excluded from Starlink’s European Roam region.
Under Starlink’s updated rules, countries within the same geographic region are treated as a single area for travel purposes. Moving between countries in the European region does not count as international travel.
For standard mobile plans, Starlink otherwise allows equipment to be used outside its country of registration for up to 30 days on a single trip.
After that, users must return to their home country, change the country of registration or switch to a more expensive plan.
The new rules have applied to new customers since July 14 and are due to take effect for existing customers on August 17.
Earlier on Thursday, Prime Minister Donald Tusk said SpaceX had been unable to explain Poland's exclusion and suggested company representatives believed it may have been an error.
"I really don’t understand how this could have happened, but I hope it can be clarified and turns out simply to have been a misunderstanding," Tusk said.
Gawkowski had asked SpaceX on Wednesday to urgently restore equal treatment for Polish customers.
Deputy Prime Minister and Foreign Minister Radosław Sikorski also called on Musk to end what he described as discrimination against Polish users.
Sikorski warned that Poland could otherwise reconsider paying Musk's company about USD 50 million a year for Starlink services
Poland has been a major purchaser of Starlink connectivity used in Ukraine since Russia launched its full-scale invasion in 2022.
A Starlink terminal used by the Ukrainian army. Photo: Mil.gov.ua, CC BY 4.0 <https://creativecommons.org/licenses/by/4.0>, via Wikimedia Commons
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Source: IAR/PAP