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Polish oil giant expands into parcel locker market

27.09.2021 19:00
Poland’s largest oil refiner, PKN Orlen, has announced it has launched 200 self-service, 24/7 parcel lockers around the country as it grows its presence in the retail industry.
PKN CEO Daniel Obajtek speaks to reporters about the companys growth plans.
PKN CEO Daniel Obajtek speaks to reporters about the company's growth plans.Photo: PAP/Rafał Guz

The latest move means PKN Orlen now has a network of “more than 6,000 points throughout Poland, under the Orlen Paczka (Orlen Parcel) brand, where customers can send and collect parcels,” the company said in a statement on Monday.

CEO Daniel Obajtek said the expansion was an important part of PKN Orlen's strategy until 2030, "which foresees the development of our retail business."

He added that “the rise in e-commerce, a key market already worth PLN 100 billion (EUR 21.8 billion) in Poland," combined with changing shopping habits, represented "a big opportunity" for his company.

PKN Orlen said it was responding to the popularity and "eco-friendly image” of automated parcel-locker systems in Poland. It plans to have 500 such facilities by the end of this year and 2,000 by the end of 2022, according to the statement.

The service is supported by a mobile app, with the lockers easily accessible and disability-friendly, PKN Orlen also said in its statement.

In addition to the 200 lockers—which are available in Warsaw and several other large Polish cities, including Gdańsk in the north, Kraków in the south, and Poznań in the west—the Orlen Paczka network comprises around 1,100 PKN Orlen fuel stations, more than 1,000 newsagents’ shops run by its subsidiary Ruch, and almost 4,000 partnership centres around Poland.

Some 10 million customers live within 10 minutes’ walk of an Orlen Paczka point, the company estimated.

Overall, PKN Orlen plans to inject some PLN 11 billion (EUR 2.4 billion) into its retail business by 2030, state news agency PAP reported.

(pm/gs)

Source: IAR, PAP, orlen.pl