Polish company developing chatbots and voicebots

Experts estimate that by 2025 almost 80 percent of conversations between brands and customers will start through chatbots and voicebots.

Photo:

SentiOne

One Polish company developing this kind of technology is SentiOne, a deep-tech scaleup founded in 2011. It supports brands in the field of customer service automation through AI technology.

Danuta Isler spoke to Agnieszka Uba, head of product marketing at SentiOne, to find out more...